Brooke Williams

Brooke Williams

101 posts
The Future Of Valuations

The Future Of Valuations

Property valuation has always been at the heart of the housing and lending market. Whether you’re a buyer, seller, broker, lender or investor, understanding what a property is truly worth is essential. Traditionally, valuations have been the domain of professional surveyors - who are highly trained individuals who conduct...

Why Sustainable Home Improvements Are Worth It

Why Sustainable Home Improvements Are Worth It

Sustainable home improvements are a smart investment. From lower energy bills to increased property value, eco-friendly upgrades make homes more efficient, appealing, and future-proof—delivering financial and environmental benefits that last.

Where Does GenAI Meet Customer Experience?

Where Does GenAI Meet Customer Experience?

Bad service leaves a mark, whether it’s hold music, chatbot loops, or templated emails. GenAI is reshaping customer experience with faster, smarter, more human interactions. At Planna, we believe the future isn’t humans versus AI—it’s humans with AI.

The Best Day To Buy Home Insurance

The Best Day To Buy Home Insurance

Home insurance costs have risen significantly since 2023. To save, renew about 29 days before your policy ends for the best rates. Paying annually, boosting home security, and bundling building and contents insurance are also smart ways to lower your premiums and reduce overall expenses.

The Top 10 Home Insurance Claims

The Top 10 Home Insurance Claims

Home insurance protects against unexpected disasters, but some claims are far more common—and costly—than others. From water leaks to fire damage, each claim impacts your future premiums. In this guide, we break down the top 10 home insurance claims

Should You Insure Your Shed or Outbuilding?

Should You Insure Your Shed or Outbuilding?

Is your shed properly insured? From tools and bikes to home offices and gyms, sheds hold more than we realise—but are they covered by home insurance? This guide breaks down what’s included, what’s not, and how to protect your outbuilding from theft, damage, and unexpected costs.

BURST PIPES AND ESCAPE OF WATER CLAIMS

BURST PIPES AND ESCAPE OF WATER CLAIMS

Burst pipes can cause serious water damage, making proper home insurance essential. Coverage for water damage, accidental damage, and trace and access may vary by policy. Regular plumbing inspections and quick reporting to insurers are vital for reducing repair costs and ensuring smooth claims.

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